Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to
answer the most common questions visitors to this Web site may have.
If you find that your question is not answered on this page, please email me
It has been some time. Busy keeping you all connected and safe (at least some of
you), and hoping that no one got into trouble in the meantime…
Tip #8 -
Please contact me if you are looking for automated backup solutions.
Tip #7 -
bought this thing, and now it has failed me!".
Most computer users do not realize that the virus protection that came with their
computer at purchase is only good for 30 days, maybe a few month, before it
Sometimes you get a whole year of free protection, but after that, you have to
renew the subscription, buy another program or be unprotected and get slammed
with viruses and trojans who will find their way into your computer in seconds flat.
Treat your computer like you would treat your car: it needs maintenance and the
created, which your virus program can catch, if it is only updated regularly, as it
does not know about the new threats until it is being told about it. Neglect the
updates, and the doors are wide open....
If you need help keeping your system up to date, please call or email me at
Tip #6 -
this tip applies to all who thought that Microsoft Office and Microsoft Windows are
one and the same: Microsoft does produce both, but they are different: Microsoft
Windows runs the computer, it is the Operating System (OS), it is in charge of
everything you see.
It comes in many versions and is constantly changing; right now the most common
Microsoft Operating Systems you will see are Windows XP, Windows Vista and
Windows 7. Microsoft Office on the other hand will not run your computer but it will
allow you to create documents (Word), spreadsheets (Excel), presentations
(Publisher), emails (Outlook), databases (Access). The most common versions of
Office are Office XP (this is one of the culprits for the confusion, as one mistakes
this one for the Operating System XP), Office 2003 and Office 2007. If you need
any more detailed explanations of the "difference" please feel free to contact me @
Looking for concert tickets? Visit this site to help you find the best deals:
fansnap.com ; Fansnap gathers deals from a wide range of ticket services and
presents them in a good looking page. Charts will show the distribution of prices for
an event and show a map of the seating with icons for the available seats.
this is for Facebook users who may have gotten an email stating that their
password was reset: do not open the attachment.
Over the last two days, millions of messages have been sent.
The messages appear to come from Facebook, with a return address that looks
legitimate but has been spoofed, such as "firstname.lastname@example.org," The messages say
that the user's Facebook password has been reset and the user should download an
attachment that contains the new password. The English-
grammatically correct, but contain an odd sign-
The attachment is actually a Trojan horse program, which infects a computer
without any visible signs. It containes a variety of malware programs, including
password stealers, rogue antivirus programs or botnet code.
No Web site would automatically reset someone's password and send the new one
in an e-
spammers and hackers.
If you have opened this attachment you may now be infected and may need
professional help to remove this malware.
Tip #4 -
documents contain a lot more information: tracked changes, comments, hidden
text, private properties, and more. Sending out a document with this kind of data
present can be embarrassing or even illegal.
The solution in Word 2007:
Document". After the inspection was run, click on each item that needs fixing
The solution in Word 2003:
from file properties and save", and "Warn before printing, saving or sending a file
that contains tracked changes or comments"
If you are on the hunt for a new computer or intend to upgrade your existing
device with a shining new operating system, Windows 7 is out there and it looks
pretty good. Most new systems will ship with Windows 7 installed. Look out for the
64bit systems though: unless you are getting all new printers and attachments
approved for Windows 7, your current printer will probably not work if you get the
64bit system. Also, certain browser functions and PDF functions may not work
properly. Stick with the 32bit Operating System and it should be smooth sailing.
Ask the Sales Person to make sure that 32bit is what you will get.
processor from overheating. Heat is the biggest enemy! Unplug the computer, move
outside, remove cover, and use compressed air to free the fans and any air ducts
from the dust that has accumulated. If your computer is overheating, please call
the static at bay for a few days and your screen dust free. Make sure the sheets
have been used already.